Shipping Policy

Order Processing

All orders are processed within 24 to 72 business hours after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Estimated delivery times for Spain are 5 to 10 business days from the shipping date.

Please note that these delivery times are estimates and may be affected by circumstances beyond our control, including logistics issues, weather conditions, peak demand periods, or delays caused by shipping carriers.

Shipping Costs

Shipping costs will be displayed during the checkout process before completing your purchase. Free shipping may be offered during specific promotions.

Order Tracking

When available, customers will receive tracking information via email to monitor the status of their shipment.

Delivery Address

It is the customer's responsibility to provide a complete and accurate delivery address. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Orders

If an order arrives damaged or is not received within a reasonable timeframe, the customer should contact our customer support team so we can investigate the issue and provide an appropriate solution.

Shipping Restrictions

We reserve the right to limit or refuse shipments to certain locations due to logistical, legal, or transportation restrictions.

Contact

If you have any questions regarding the shipping of your order, please contact our customer support team through the contact channels provided on our store.